Self Help: Have you referred to the Help Manual from the Help Menu in the product you are using?  Step by Step instructions are included in the How To's Section.

For One Vision CMS, you may also:
Refer to our list of FAQ's for answers to Frequently Asked Questions.
OR View a PDF copy of the Help Manual now (95 pages)

Trial Versions: Our telephone support is reserved for customers of our products that have support agreements. If you are using a trial vesion, and have questions, please send email to support@tatumconsulting.com

If you were unsuccessful with Self Help, the simplest and most efficient method for us to help answer your questions is through Online Support. Click here to generate a support request now!

Please allow up to 72 hours for a response.

Full Support: When support questions cannot be resolved quickly or require extensive attention, the customer will need to purchase a Product Support Agreement.

Fee Based Extended Support: In order to insure that our support team can operate efficiently, please allow up to 72 hours for us to respond to your on-line support request (STEP 2) before contacting us via telephone. Our telephone support number is (817)428-6344.
Highest priority is given to customers that have support agreements.

You may also send mail to:

Tatum Consulting LLC
800 Briar Ridge Drive, Suite 101
Keller, TX 76248